when I submit a document it says: File size cannot be bigger than: 1024Kb. Is this correct? what do I do with files that exceed this limit

  • rosakaplan
    Asked on December 18, 2015 at 2:11 PM
  • victor
    Replied on December 18, 2015 at 3:26 PM

    You may extend the size limit of the upload file by pressing the MAX FILE SIZE on the top toolbar.

    when I submit a document it says: File size cannot be bigger than: 1024Kb Screenshot 20

    Please keep in mind, depending on your plan and files uploaded. The storage limit could be reach quickly.

    Please let us know if you require any more assistance.

  • rosakaplan
    Replied on December 21, 2015 at 7:48 AM

    How can I find that tool bar? :) 

  • Ashwin JotForm Support
    Replied on December 21, 2015 at 8:57 AM

    Hello rosakaplan,

    Once you select the file upload field of your form, the toolbar should be visible. Please check the screenshot below:

    when I submit a document it says: File size cannot be bigger than: 1024Kb Screenshot 20

     

    You may also like to check the following guide as well:  http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!