All our forms are missing

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    Asked on December 19, 2015 at 11:54 AM

    Can't find the forms.  Please advise.  Thanks, Sherry and Brian

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    Answered on December 19, 2015 at 01:21 PM

    Hello Sherry and Brian, I'm sorry to hear about the troubles you are having.

    I have taken a look into your JotForm account, and there are 53 forms in your account. Is there any form in particular that seems to be missing from your account? If so, can you please give us the link to the form, or a page where the form is embedded, so that we can take a look into what may have happened to that form.

    I would also like to point out that forms on your My Forms page are loaded in increments of 25, as you are scrolling down the page. You may need to scroll down on your My Forms page to see all 53 of your forms.

    Please let us know if you were referring to some other form, in which case it would help us greatly if you could also provide a link to the form which seems to be missing from your account.

    I hope this helps, please let us know how it goes.