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    Google Drive file and folder name contains "Array" text when DateTime is used as one of the custom folder

    Asked by prav9884 on December 19, 2015 at 01:13 PM

    Hi Team,

    Form link : https://form.jotform.com/53291438499165

    When I integrate google drive for responses the file and folder name have "Array" word included between name and date of birth. Why does it come?

     

    Also I need the filename to be as follows

     

    {lastname} {firstname} {date of birth in month/day/year formatonth/day/year.month/day/year. month/day/year.month/day/year.m}

     

    Thanks in advance.

    Thanks,

    Praveen N

    Page URL:
    https://form.jotform.com/53291438499165

    Screenshot
    google drive
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    JotForm Support

    Answered by Welvin on December 19, 2015 at 03:15 PM

    I can replicate this using the cloned version of your form and a new form. This is because of the DateTime field that is used as one of the folders in the integration. 

    I have forwarded this to our developers. If there are updates, you should know it through this thread. For now, you may consider using another field in the integration, such as the email address.

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    Answered by prav9884 on December 20, 2015 at 01:01 PM

    Hi,

     

    When will this issue be fixed? Do I have an alternative date field or widget to use for this issue.

     

    Thanks,

    Praveen N

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    Answered by victor on December 20, 2015 at 01:39 PM

    Sorry for this inconvenience. As my colleague indicated, this is already raised to our back end team. Unfortunately, we can not give a time frame of when this will get fixed. As soon as we have any update, we will immediately inform you.

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    Answered by prav9884 on December 31, 2015 at 06:03 AM

    do we have any updates on this fix

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    Answered by victor on December 31, 2015 at 09:38 AM

    We currently have no new update at the moment. This ticket is still being worked by our team. As soon as we have any update, we will immediately update you. I can only advice that this ticket has a priority of VERY IMPORTANT.

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    JotForm Support

    Answered by NicholasWestley on February 18, 2016 at 09:45 PM

    Hi,

    This has now been fixed. Sorry for the delay.  Datetimes will be shown in folder/file names as they should be.  Please let us know if you have any other problems.

    Regards,

    Nicholas