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    How to set Currency to South African Rand

    Asked by herbalifeah on December 20, 2015 at 04:56 AM

    Good day

    I would like to change the currency on a order form to South African Rand, but there is no option in the choices, Is there another method to change it please?

    Kind regards

    Screenshot
    currency order form choices Day
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    JotForm Support

    Answered by Boris on December 20, 2015 at 05:42 AM

    I'm afraid that you can only select one of the currencies that are listed in the Currency field of the Payment Tool. If South African Rand is not available in the list, then either our integration or the payment processor itself does not support that currency as the currency for receiving payments.

    Usually, payment processors only support the most common currencies as the currencies for receiving payments. When our developers were developing the Payment Tools, they could only build the integration for the currencies that the Payment Processor allows.

    In other words, if you want to use South African Rand as the currency in which to accept payments, you must use a Payment Tool for the payment processor which supports it. For example, Purchase Order tool allows for this currency to be selected, because the Purchase Order does not depend on limitations in any external payment processor:

    Stripe seems to also support payments in this currency:

    Please let us know if you need any further clarifications or assistance, and we will be happy to help.