Form Upload field not working on mobile devices.

  • fabiotrevisan
    Asked on December 20, 2015 at 5:47 AM

    Olá, em meu formulário já em modo responsive, o comando enviar arquivos não está funcionando, qual configuração devo fazer? não está carregando arquivos pelo celular.

    Obrigado.

     

    Fábio

  • Mike_G JotForm Support
    Replied on December 20, 2015 at 6:03 AM

    I would like to apologize for the inconvenience. May we know which form are you referring to, please, so we can check it on our end? Also, what particular issues are you encountering? Are you not able to click the Upload button of the File Upload field? Or are there any error message that's showing when you are uploading files?

    Please let us know also if your form is embedded on a website. If it is, please provide us the website where the form is embedded. 

     

    We will wait for your response. Thank you.