What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Quota error?

    Asked by Chris  on December 20, 2015 at 07:20 PM

    Hi there, I'm using the free version and I'm getting this message after submitting. However, we only have about 25 entries. The pricing chart says the free version should support up to 100 per month. Can you help? 

    Form over quota
    This form has passed it's allocated quota 
    and cannot be used at the moment. 

    Try contacting the owner of this form.
    Page URL:

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    JotForm Support

    Answered by Chriistian on December 20, 2015 at 09:00 PM



    I made a test submission to your form and it seems to be working fine.

    Can you check your form again and see if it's working on your end? We do advice you to check if your form has a submission limit set in the Form Preferences. You can check this article for more information regarding the submission limit: How to Limit Submissions in a Form


    Do inform us if you need further assistance,