Quota error?

  • Profile Image
    Chris 
    Asked on December 20, 2015 at 07:20 PM

    Hi there, I'm using the free version and I'm getting this message after submitting. However, we only have about 25 entries. The pricing chart says the free version should support up to 100 per month. Can you help? 

    Form over quota
    This form has passed it's allocated quota 
    and cannot be used at the moment. 

    Try contacting the owner of this form.
     
     
     
  • Profile Image
    Chriistian
    Answered on December 20, 2015 at 09:00 PM

    Hi,

     

    I made a test submission to your form and it seems to be working fine.

    Can you check your form again and see if it's working on your end? We do advice you to check if your form has a submission limit set in the Form Preferences. You can check this article for more information regarding the submission limit: How to Limit Submissions in a Form

     

    Do inform us if you need further assistance,
    Regards.