What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How will I know when the available space is full?

    Asked by estefanía  on December 21, 2015 at 02:12 AM

    Hi!, i just want to know how will i know when i ran out of space. If i start using the free service (100MB) when this space is filled will i get an email? or will the submitions just stop working? I just worry i wont notice and it will stop working. I am not sure how much space i am going to need, but i would like to start using the service for free. And if its full, would erasing the previos submitions empty the space again? :) thank you!

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    JotForm Support

    Answered by Charlie on December 21, 2015 at 02:28 AM

    I checked your email address and you are on guest account, to get the "Free" account status, I would strongly suggest that you sign up an account to us, make sure to use the same email address so that the form would automatically moved from your guest account to your registered account. 


    For "Free" account, you are allowed to have 100 MB available space, you can check your usage by logging in and navigating to www.jotform.com/myaccount/usage. Or you can also click the human icon at the top right corner of the screen (make sure you are logged in) to see your current usage.


    When reaching your account limits, you should receive an email notifying you about it, to free up your upload space, you can delete submissions with file uploads on them.

    You can also take advantage of 3rd party file sharing and storage service integrations that we support, you can check them here: http://apps.jotform.com/category/file_sharing_and_storage 

    I hope that helps. Please also check our FAQs, Terms of Use and Privacy Policy pages.

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    Answered by estefanía  on December 21, 2015 at 02:44 AM

    Thank you! :)

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    JotForm Support

    Answered by Chriistian on December 21, 2015 at 03:00 AM

    On behalf of my colleague, you are very much welcome. Feel free to contact us again if you have any other concerns.