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I checked your forms/accounts and found that your account has suspended by mistake. Also, I tried to replicate the same problem by adding a "Text" fields; but it works properly, so I assume that the problem is causing from your account status. Now, I fixed this issue, you should be OK.
Please, try it from your side and let us know the results.
thanks for your answer, I have open my form and have again tried, to paste my Item description from my website in the Text field.
But it sames I make something wrong, I have paste the Item description in the T HTML box, the description appears in the Text, but than the Form is no more responding.
I am need only one way how i can transfer the item description from my Website or other surges to the form.
thanks in advance for your help
I've checked your form and I was not able to replicate any issue with the text field on your form. Could you provide us with the text to be pasted in the text field or the webpage link so that we'll try to replicate the issue and provide you with necessary assistance?
We will wait for your response. Thanks!
here my Text, I have copy the Text from the web, and than edit it in words before I have paste it to the Form.
Handgemachte Moringa Natur Seife (165g) - (frei von tierischen Inhaltstoffen)
Mit Madoe organic Moringa Seife wird einseifen wie eincremen!
Die samtig cremige Moringa-Naturseife mit Kokosnussöl, Palmkernöl, Sheabutter und Moringa reinigt die Haut sanft, macht sie geschmeidig und schützt sie vor negativen Umwelteinflüssen.
Kokosnussöl, Aqua, Sheabutterl, Sodium Hidroxide, Palmkernöl, Moringa oleifera.
Thanks for your assitance
Perhaps you were just not doing the correct way of copy/paste procedure on the TEXT field.
I test this on your jotform http://www.myjotform.com/form/53524173815556 but I did not encounter issue witht the TEXT field.
See the video below when I did the test
Please try it also on your end. Let us know if issue persist.
thanks for your help, you are right, i was use the wrong way to paste the Text in the Box.
Now i can work continua at my form.
In the name of my colleague Jonathan, you are most welcome. If you encounter any issue while completing your form, please don't hesitate to contact us.
Have a nice day.