What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have a form on our account and it has maxed out of quota.

    Asked by Ainsley Tyrer  on December 21, 2015 at 04:21 AM

    I have other forms that have more submissions than this form and have tried to delete other forms on my account but it's still saying that I'm out of quota.

     

    Account name - idhcentralops

    Page URL:
    https://form.jotform.com/53012292412947

    and form on a Submissions name my account
  • Profile Image
    JotForm Support

    Answered by beril on December 21, 2015 at 04:50 AM

    Your account is downgraded due to reached your submission limit. As a free user, you have 100 submissions limit per month.  

     

    You need to upgrade your account to continue to use your forms or you can wait first day of month. Submission counter resets every first day of month.

    Please, check the guide below for more information:

     

     http://www.jotform.com/help/331-How-to-upgrade-my-account

    If you require more information, please let us know. We will happy to assist you.