What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to delete area code or optimize it for mobile

    Asked by evanhjenkins on December 21, 2015 at 10:18 AM

    Having lots of issues with guys trying to enter their phone number on mobile and screwing up, I would ideally like to delete the area code part of the phone number to make it easier and more straight forward, how do I do that without removing the current submission data?

    Page URL:
    https://form.jotform.com/52587108669266

    Mobile area code
  • Profile Image

    Answered by Ben on December 21, 2015 at 11:14 AM

    The easiest way to do that would be to set the Input Mask option to ON.

    That will make it turn into a single field instead of being 2 separate fields.

    Now, the second option would be to hide that field and add a new one (plain text box with the validation for numbers only) above or under it. This would cause the new field to be shown and the old to still cause the data to be shown to you.

    I would however recommend the first option above instead.

    We can also assist with any CSS that might help you with the area code if you wish, but we would need to know what is the exact issue with the same.

  • Profile Image

    Answered by evanhjenkins on December 21, 2015 at 01:45 PM
    Yes the first solution worked thanks
    Evan
    Jenkins Media
    306-380-9716
    www.jenkins-media.com
    ...
  • Profile Image

    Answered by victor on December 21, 2015 at 02:54 PM

    On behalf of my colleague, you are very welcome. If you have any additional question or issue, please do not hesitate contacting us. We will be glad to assist.