What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If we sign up for the subscription that includes 1,000 submissions, what happens if we go over that number?

    Asked by OrangeLutheran on December 21, 2015 at 10:36 AM

    Once we hit the allowed 1,000 submissions included in our plan, if we receive additional submissions how does that work?  Are people then denied the ability to submit the form?  Are we charged an additional fee per submission?  Are we bumped up to the next plan?  

    Submissions next then additional fee
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    Answered by victor on December 21, 2015 at 11:11 AM

    Thank you for contacting us. If you go over your submission limit, you will first receive an email indicating that you are almost over the limit. Once you go over the limit, your forms will be disabled until the following month.

    If you require a few more submission for the month you may follow us in facebook, twitter, etc as instructed in the following link

    http://www.jotform.com/myaccount/getMore

    If you still require more submission, I would recommend upgrading your account.