What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What causes a form to be unavilable?

    Asked by rheyen on December 21, 2015 at 10:57 AM

    What needs to be done to allow people to sign in to this jot form? Repeatedly this morning we have tried to sign up at the form below. See screen capture.

    The web address is https://form.jotform.com/53007249810955


    Page URL:

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    JotForm Support

    Answered by Charlie on December 21, 2015 at 11:43 AM

    I was able to replicate the problem when I submitted your form https://form.jotform.com/53007249810955.

    I believe this is because of the mismatched number of submissions in your form's limit.


    In your submissions, you have a total of 98 submission, while the limit is set to 96 (which is lower). This prevents the form to submit. It would be best to match the number of submission with the limit to avoid this problem.

    Let us know if that works.