What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I upgraded

    Asked by chastitymoore2 on December 21, 2015 at 11:55 AM
    I upgraded. Do you see it on your end and I did I do it prior to my form
    submissions being halted?
    Thank you for being the best part of AffordaTax Prep, L.P
  • Profile Image

    Answered by victor on December 21, 2015 at 12:06 PM

    Thank you for contacting us. After reviewing your account I noticed that you have upgraded your plan to a monthly silver. If this is not correct, please let us know with the correct information and we will be glad to correct it.