JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately, I am not able to view your image. I have tested your form and widget. I was able to take photos and submit correctly. If you are viewing a black box, please verify that you have given the browser permission to use your camera.
If you are still having issue, please do not hesitate contacting us.
Some persons are telling me that is the black box... How can I check if they have the permission in their browser?
Sorry for this inconvenience.
Depending on the browser they are using, they should be getting an error or warning message. In chrome you will see a small camera icon with a red X. When you click on the icon, select allow use of camera and DONE
Once enabled they will be able to take photos using the camera.
Please let us know if you have any other question.