What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm not pushing email info to Infusionsoft

    Asked by beattey on December 21, 2015 at 05:25 PM

    I've created a form in Jot Form and connected to my Infusionsoft account. It is pushing all information except for the email address which is the mandatory file.

    I need to have the email address as it is my control for the membership program.

    Page URL:

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    JotForm Support

    Answered by BDAVID on December 21, 2015 at 06:50 PM

    Seems like this integration if faulty, it did not even load the wizard on my end: 

    I will report this to our second level, you will be notified via this thread about any updates on this matter.

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    JotForm Support

    Answered by paulsimpson on January 20, 2016 at 08:10 PM

    Apologies for the problems you were experiencing with the Infusionsoft app. Our team have been working on a new version of the app which was released today so it should be working correctly now.