What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why doesn't the notification email show both uploads?Asked by CaliKindDirect on December 22, 2015 at 12:40 AM
When we asked people to upload all requested files in one upload field, they were forgetting to upload all files. So I separated the questions and ask visitors to upload for each question.
The problem is that only one upload appears in the email. Is there something special to do to get both uploads to display in the email?
I have inspected your email Notification settings and I saw that some fields and values of those fields are missing inside of your Email Notification settings and that is the reason why you are not getting all data inside of email submissions. Only value of second upload field is shown inside of your email Notification and value of your first upload field is missing. You need to add value of first upload field to your email Notification as well.
I would suggest you to create new Email Notification and delete old one. When you create new Notification all fields and values of fields will be automatically added inside of your Email Notification.
Hope this will help. Let us know if you need further assistance.