What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    can I upload documents larger than 1Mb with bronze?

    Asked by StefanGebhardt on December 22, 2015 at 05:15 AM
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    JotForm Support

    Answered by beril on December 22, 2015 at 07:25 AM


    Yes, you can upload more than 1MB. The individual max file size can be up to 1G. It is the max upload size for paid users.

    For free users, total amount space is 100 MB.

    Please, check the guide below for more information:


    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered by StefanGebhardt on December 22, 2015 at 01:59 PM

    Thanks! I was able to make the change.

    However, every time a form is submitted with an upload, it is not delivered into my own email nor the recipient's email. It works well without the attachment. I get the forms that are submitted with an attachment on the jotform webpage, just not in the email.
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    JotForm Support

    Answered by BJoanna on December 22, 2015 at 03:06 PM

    Considering that your last question is not related to subject of this thread I have moved it to separate thread and we will provide you an answer there shortly.