can I upload documents larger than 1Mb with bronze?

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    Asked on December 22, 2015 at 05:15 AM
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    Answered on December 22, 2015 at 07:25 AM


    Yes, you can upload more than 1MB. The individual max file size can be up to 1G. It is the max upload size for paid users.

    For free users, total amount space is 100 MB.

    Please, check the guide below for more information:

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered on December 22, 2015 at 01:59 PM

    Thanks! I was able to make the change.

    However, every time a form is submitted with an upload, it is not delivered into my own email nor the recipient's email. It works well without the attachment. I get the forms that are submitted with an attachment on the jotform webpage, just not in the email.
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    Answered on December 22, 2015 at 03:06 PM

    Considering that your last question is not related to subject of this thread I have moved it to separate thread and we will provide you an answer there shortly.