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Substring Widget is not WorkingAsked by snaplash on December 22, 2015 at 09:42 AM
After adding the Substring widget and inputting the required fields, it will not update and always says please run wizard
Also there is no widget edit icon
Also if I duplicate an existing Substring widget and change the input field, it will not save
Please help quickly
This is quite urgent.
Thank you for reporting this problem to us. Currently, our widget developers applied a quick fix for this one and the problem is fixed. Please, try to run the widget's wizard and let us know the results.
Have a great day.
Also, if you encounter this problem again, you can always try to open the old wizard by using the URL below:
To activate the old wizard you need to login to JotForm with the URL above. This method could be your backup plan to gain time.
Thank you, it seems to be working.
On behalf of my colleague, you are most welcome. Thank you for confirming that it is working fine on your end as well. :)
If you run into any other problems or if you need assistance with anything else, please don't hesitate to open a new support thread about it, and we will be happy to assist you.
I have 4 substring fields. I'm getting the values based on the Program ID field. What am I doing wrong?
We will resolve your issue on your own thread here https://www.jotform.com/answers/820647-substring-widget-is-not-working-#0