Substring Widget is not Working

After adding the Substring widget and inputting the required fields, it will not update and always says please run wizard

Also there is no widget edit icon

Test here

https://form.jotform.com/53554252141953

Also if I duplicate an existing Substring widget and change the input field, it will not save

Please help quickly

This is quite urgent.

Anyone?

Hi there,

Thank you for reporting this problem to us. Currently, our widget developers applied a quick fix for this one and the problem is fixed. Please, try to run the widget's wizard and let us know the results.

Have a great day.

Also, if you encounter this problem again, you can always try to open the old wizard by using the URL below:

https://www.jotform.com//?oldwizard

To activate the old wizard you need to login to JotForm with the URL above. This method could be your backup plan to gain time.

Thank you, it seems to be working.

ISSUE RESOLVED

On behalf of my colleague, you are most welcome. Thank you for confirming that it is working fine on your end as well. :)

If you run into any other problems or if you need assistance with anything else, please don't hesitate to open a new support thread about it, and we will be happy to assist you.

Kind regards

I have 4 substring fields. I'm getting the values based on the Program ID field. What am I doing wrong?

https://www.jotform.com//?formID=61076791325155#

Thanks

@ muzoom

We will resolve your issue on your own thread here https://www.jotform.com/answers/820647-substring-widget-is-not-working-#0

Thanks.