What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Getting error on transaction when submitting form

    Asked by shluchimsource on December 22, 2015 at 10:43 AM
    rror on transaction
    The 'AnetApi/xml/v1/schema/AnetApiSchema.xsd:cardNumber' element is invalid - The value '' is invalid according to its datatype 'String' - The actual length is less than the MinLength value.

    Please go back and fix this
  • Profile Image
    JotForm Support

    Answered by Kevin_G on December 22, 2015 at 11:51 AM


    Thank you for contacting us.

    I have checked your form : http://www.jotform.com/53415909330251 and I was able to submit it without any problem, see my screencast below :

    Please, try again and let us know if you still get the issue.

    We will await your response.