What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Infusionsoft integration box is blank when logged over HTTPS to JotForm

    Asked by samdunster on December 22, 2015 at 11:02 AM

    I've just signed up so I am new to the system. When I click on the infusionsoft integration I just get a blank box appear? Can you help please?

    Screenshot
    infusionsoft system click a
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    JotForm Support

    Answered by BJoanna on December 22, 2015 at 12:26 PM

    Sorry for inconvenience this may caused you. 

    I was able to replicate mentioned issue when I logged to your account. It seems that Infusionsoft integration is not showing when you are logged to JotForm over HTTPS. I will escalate this issue to our developer and we will inform you via this thread once this issue is resolved.

    For now you can login to your account with over http and you will be able to integrate your form with Infusionsoft. Considering that you are in Eu you can use this link: http://eu.jotform.com/myforms 

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    JotForm Support

    Answered by paulsimpson on January 20, 2016 at 08:11 PM

    Apologies for the problems you were experiencing with the Infusionsoft app. Our team have been working on a new version of the app which was released today so it should be working correctly now.

    Thanks