My form keeps telling people "Registration is Closed", but when I test it myself it works fine

  • dgallant
    Asked on December 22, 2015 at 11:14 AM

    I don't know how to fix this when it works fine for me, but not others.

  • Kiran Support Team Lead
    Replied on December 22, 2015 at 12:32 PM

    I see that there is a submission limit of 16 submissions is set on the form and hence the form is displaying the message. 

    My form keeps telling people Registration is Closed, but when I test it myself it works fine Image 1 Screenshot 20

    Please click on Preferences icon to open Form preferences and click on Form Limits tab to remove the Submission Limit.

    Hope this information helps! 

     

  • dgallant
    Replied on December 22, 2015 at 1:45 PM
    THANK YOU SO MUCH!!! : )
    ...
  • jonathan
    Replied on December 22, 2015 at 2:55 PM

    On behalf of my colleague you are quite welcome. :)

    Contact us again anytime for any assistance you need on JotForm

    Cheers