What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Changes on form not appearing when I publish the link?

    Asked by preserveproducts on December 22, 2015 at 12:05 PM
    I made changes to my form and saved them but they are not appearing when i publish the link
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    JotForm Support

    Answered by Charlie on December 22, 2015 at 01:09 PM

    I checked your form link https://form.jotform.us/form/53126112046139, and this is what I am seeing:


    May we know what changes or edits you made that are not displaying in your form? Could you try viewing the form in an incognito browser in Chrome? Or using the private browsing feature of Firefox? See if the edits or changes in your form shows up on those browser.

    We'll wait for your response.

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    Answered by preserveproducts on December 22, 2015 at 01:45 PM
    Thank you! opening the link in incognito solved my problem.
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    JotForm Support

    Answered by jonathan on December 22, 2015 at 02:56 PM

    Thank you for the confirmation that it is now resolved.

    Contact Us again anytime if you need further assistance.