I love the idea of the wishbox but Have a major problem

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    skech
    Asked on February 05, 2012 at 10:24 AM

    As I said I love the idea of wishbox but I am having a major problem using it.  I installed it fine and when clicking on the feedback button it comes up ok except that the screenshot does not show the background of the website, I have tried it on various browsers and the same problem occurs. the demo site with the wishbox widget is at:

     

    www.sketchprinting.com/cloud

     

    Please help as I really like the idea and want to use it to make it easier for my distant customers to give feedback.

     

    Many thanks in advance

     

    Kash

  • Profile Image
    fxr
    Answered on February 05, 2012 at 03:49 PM

    Hello Kash,

    I have reported this potential bug to our developers. 

    Please try to keep the Wishbox code on the webpage until the developers have had a chance to look at the problem.

    Thanks. 

  • Profile Image
    skech
    Answered on February 05, 2012 at 04:28 PM

    Hi, Thank you, I will leave it on there.

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    wildliferescuesanctuaries
    Answered on March 23, 2012 at 12:09 PM

    Any Updates on this issue, this is a great tool but for me right now is next to useless, please speed this up.

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    jeanettebmz
    Answered on March 23, 2012 at 12:35 PM

    @wildliferescuesanctuaries

    I will forward your inquiry about any update regading on that matter. Like my colleague fxr has suggested you, please the Wishbox code on the webpage.