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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have lost my login vitals.

    Asked by bizken on December 22, 2015 at 02:21 PM



    Please help


    Ken Mitra

    Page URL:

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    JotForm Support

    Answered by Mike_G on December 22, 2015 at 03:44 PM

    Are you referring to your login credentials here in Jotform? I can see that you were able to login to the account, bizken, when you posted this thread. Are you pertaining to a different account? 

    You can use "Forgot password?" option from our login page, so you can recover/retrieve your username and/or password. If you can't remember your username as well, you can use the email address you've used creating the account. 

    After clicking "Send Reset Instruction" button, you will receive an email on the email address associated with the account. You just need to follow the instruction on the email sent to you.

    I hope this helps. Let us know if you need any further assistance. Thank you.