What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    500 error

    Asked by kristenbakercoach on December 22, 2015 at 05:35 PM

    I am getting this error on many pages. Any idea when I should expect it to be fixed? Thanks!

    500 Internal Server Error

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    Answered by victor on December 22, 2015 at 06:43 PM

    We are truly sorry for this inconvenience. We recently experience an attack. Our team detected this and worked efficiently to stop this. Unfortunately, it took about 1.5 hours to resolve this issue.

    If you still experience issues, please let us know. 

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    Answered by simmija on December 24, 2015 at 10:57 AM

    I am also having this problem. Last I checked was today at the time I am posting this. Any idea when it will be resolved?


    Thank you!



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    JotForm Support

    Answered by Kiran on December 24, 2015 at 12:00 PM


    Your question is moved to a separate thread and shall be addressed there shortly.