What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are there issues with Jotform.com right now?

    Asked by Kathy Reiter on December 22, 2015 at 05:53 PM

    We are getting error messages when trying to login to our Jotform account right now and people are having problems accessing our form.  Haven't had problems up until a few minutes ago.  It says 500 Internal Server Error.

    JotForm right jotform account and 500
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    Answered by victor on December 22, 2015 at 06:43 PM

    We are truly sorry for this inconvenience. We recently experience an attack. Our team detected this and worked efficiently to stop this. Unfortunately, it took about 1.5 hours to resolve this issue.

    If you still experience issues, please let us know.