info popups dissapear

  • Profile Image
    Asked on February 05, 2012 at 01:56 PM


    a little hard to explain so I am attaching a video.

    Basically, when buildinbg a form, when I rollover the little "i" for tool information, the popup appears.


    It dissapears very quickly.

    Chrome and IE8.

    If you have a suggestion it would be most welcome!


    Thank you


  • Profile Image
    Answered on February 05, 2012 at 05:28 PM

    Hey Dave,

    Thanks for the effort made to detail your problem, if only all our users were as resourceful when it came to detailing their issues. 


    I have managed to replicate a similiar issue on IE9, but on Chrome all does appear to be well:

    Is using Chrome an option? I do find it offers the most pleasant experience while working with the JotForm form editor. 

    One thing i do suggest is, if you use multiple tabs in your browser, its may help to reload the form editor page if you have been working in a different tab.