What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
form is not fillableAsked by poochplay on December 22, 2015 at 11:50 PM
my form has been fillable. Now all of a sudden is not.
I got to "my forms". click on edit the form. save the form. ask to preview form in a new tab.
try to fill in the blanks and it just highlights the whole space and no typing is allowed
(Private)Answered by Chriistian on December 23, 2015 at 03:08 AM
I checked your form and have noticed that it does indeed show an empty field while I was typing.
However, when I highlighted the field, it seems like the text input is there.
This might be due to the font being the same color as the background.
I made a clone of your form and opened it using the Form Designer and have confirmed my suspicions.
To fix this, you can try changing the font color of the fields by opening the Designer page and setting the white font color to a different color.
Or you can also try injecting the following css to change the font color to black:
Here is an article that can help you with injecting a custom css to your form: How to Inject Custom CSS Codes
Once the css code is inserted, all the input fields should be displayed properly.
Do inform us if you need further assistance,