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  • Profile Image

    form is not fillable

    Asked by poochplay on December 22, 2015 at 11:50 PM

    Hi

     

    my form has been fillable.  Now all of a sudden is not.

     

    I got to "my forms".  click on edit the form.  save the form.  ask to preview form in a new tab.  

     

    try to fill in the blanks and it just highlights the whole space and no typing is allowed

     

    help

    Page URL:
    https://form.jotform.com/52554994271161

    fillable My Forms preview form preview fill
  • Profile Image
    JotForm Support

    (Private)

    Answered by Chriistian on December 23, 2015 at 03:08 AM

    Hi,

     

    I checked your form and have noticed that it does indeed show an empty field while I was typing.

    However, when I highlighted the field, it seems like the text input is there.

    This might be due to the font being the same color as the background.

    I made a clone of your form and opened it using the Form Designer and have confirmed my suspicions.

    To fix this, you can try changing the font color of the fields by opening the Designer page and setting the white font color to a different color.

    Or you can also try injecting the following css to change the font color to black:

    .form-textbox {

        color: #111111;

    }

    Here is an article that can help you with injecting a custom css to your form: How to Inject Custom CSS Codes 

    Once the css code is inserted, all the input fields should be displayed properly.

     

    Do inform us if you need further assistance,
    Regards.