- allurascarvesAsked on December 23, 2015 at 03:55 AM
have weight based shipping configured under my Paypal account and have done everything in your instructions but shipping fees are still not showing up when an order is placed. The issue is not from Paypal because my other Paypal orders are showing shipping fees. Please help. Thanks
This is a re-post of a comment on How to Add Shipping Cost to Payment Forms
- JotForm SupportMike_GAnswered on December 23, 2015 at 05:21 AM
I would like to apologize for the inconvenience. May we know which of your forms are you having issues with regards to PayPal shipping fees, please? Also, may we know your form's shipping fee are based (Shipping Cost or Weight Value)? If you can also provide us a screenshot of what's showing when an order is placed and you're redirected to the PayPal's page for payment, that would be great.
You may also, by the way, refer to this guide: How-to-add-Shipping-to-your-Paypal-standard-account
We will wait for your response so we can help you further. Thank you.