What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to change form email recipient

    Asked by milex86 on December 23, 2015 at 09:18 AM

    Hi I followed the steps mentioned above, but even if the email appears correctly it doesn't work.

    Thanks.



    This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address

    email recipient email issue
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    JotForm Support

    Answered by Mike on December 23, 2015 at 10:18 AM

    Thank you for contacting us.

    Do you mean that you are not getting any form email alerts at all?

    Could you please also provide us with a form link in question?