What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal form does not reflect correct total on PayPal website

    Asked by singlestraveservice on December 23, 2015 at 11:40 AM
    When you select the private room option. The total updates correctly but the fee when redirected to paypal does not reflect the correct amount.
     
    See here
     

    https://form.jotform.com/53563350265151

    Page URL:
    https://form.jotform.com/53563350265151

    paypal total
  • Profile Image
    JotForm Support

    Answered by Mike on December 23, 2015 at 12:27 PM

    Thank you for contacting us.

    I was not able to reproduce the issue using both your form and cloned version of the form.

    Is this still an issue on your side? If there are any specific steps to reproduce it, please let us know.