What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my form has disappeared from www.tchome.org

    Asked by childrenshome on December 23, 2015 at 01:20 PM

    We just upgraded to Bronze today from the free form. It worked, I tested it. Now the form has disappeared. I need it back up TODAY!

     

    Norman Jameson

     

    919 607-4991

    Page URL:
    www.tchome.org

    www form has disappeared upgraded back up free form
  • Profile Image
    JotForm Support

    Answered by BJoanna on December 23, 2015 at 01:58 PM

    I have inspected your website and I found JotForm form on Donate Now page. 

    http://www.tchome.org/donate-now/ 

    I have tested in Google Chrome and Mozilla Firefox and your form is shown on that page. 

    Are you still unable to see your embedded form? Which browser and device are you using?

    When I inspected your website I saw that you embedded your form with script code. We recommend using of iFrame code. If form is still not showing on your end I would suggest you to replace script code with iFrame code to see if that will resolve your issue. Inside of this guide you can find out how to get iframe code of your form: 

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance.