form is not fillable

  • poochplay
    Asked on December 23, 2015 at 1:32 PM

    hi

     

    i followed the instructions given regarding the color of the font in my application.  i changed it to black.

     

    i go into "preview" and everything is good

     

    but when i put the link into a new tab it is not fillable

     

    yes, you can highlight it and see the writing briefly, but that is it

     

    i am not at my 100 free forms yet, so i do not know what it is going on

     

    i didn't make any changes to the form... just one day it stopped working, after 27 successful uses

     

    tracy

     

    Page URL: https://form.jotform.com/52554994271161
  • victor
    Replied on December 23, 2015 at 2:08 PM

    Hi,

    I have just reviewed your form and assuming you are speaking and referring to the check boxes. Even though it seems that they are not filled, they are. If you enter the designer, you will notice that the color of the check is white.

    form is not fillable Image 1 Screenshot 20

    Please let us know if this helps.