What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my reply feature doing this?

    Asked by swproof on December 23, 2015 at 04:35 PM

    When I receive a submission I go in and reply, I put subject & body, but only the subject sends and the body remains empty even though I put text in it. Why is it doing this?

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    JotForm Support

    Answered by Kevin_G on December 23, 2015 at 04:59 PM


    I have replied on this thread, please do not open more than one thread per question, this will help us to assist you better : http://www.jotform.com/answers/731501/