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    Return e-mail not working 2

    Asked by geomarkrecovery on December 23, 2015 at 07:09 PM

    I am trying to send an e-mail back to the submitter.  When I click on the "Reply" button on the submissions page I get the screen shown in the attachment.  It doesn't go away.  If I click on "Send Email" it sends a blink e-mail

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    JotForm Support

    Answered by Kevin_G on December 23, 2015 at 08:17 PM


    I see you have posted the same issue on this thread : http://www.jotform.com/answers/731452-Return-e-mail-not-working#1 

    Please, post this reply on that link, since we will assist you better if you follow the case only on one thread.

    However, I would suggest you to follow this guide in order to configure an Autoresponder : http://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    But please, follow only the thread on the link above in order to avoid be working in your issue on multiple threads.