- geomarkrecoveryAsked on December 23, 2015 at 07:09 PM
I am trying to send an e-mail back to the submitter. When I click on the "Reply" button on the submissions page I get the screen shown in the attachment. It doesn't go away. If I click on "Send Email" it sends a blink e-mail
- JotForm SupportKevin_GAnswered on December 23, 2015 at 08:17 PM
I see you have posted the same issue on this thread : http://www.jotform.com/answers/731452-Return-e-mail-not-working#1
Please, post this reply on that link, since we will assist you better if you follow the case only on one thread.
However, I would suggest you to follow this guide in order to configure an Autoresponder : http://www.jotform.com/help/26-Creating-a-Form-Autoresponder
But please, follow only the thread on the link above in order to avoid be working in your issue on multiple threads.