What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Field Type Preferences are not Working

    Asked by celtsoc on December 23, 2015 at 07:53 PM

    I changed the Preference field type settings for Question spacing to 1 and lable alignment to right but my form didn't change.

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    JotForm Support

    Answered by Kevin_G on December 23, 2015 at 09:29 PM


    Thank you for contacting us.

    I have checked your form and  I can see the changes are there : 

    If you want to make more changes, you may need to Inject Custom CSS codes.

    Hope this will help you.


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    Answered by celtsoc on December 23, 2015 at 09:46 PM
    Yes, they are there now. I wen into the designer and when I started
    adjusting the Label spacing and Line Layout settings there, the form
    changed. But the initial settings in the Preferences had no effect.
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    JotForm Developer

    Answered by mert on December 24, 2015 at 04:22 AM

    Actually, the changes from both side is affecting each other on my tests. Please, see it from the below:


    When I tried to change those settings in the "Form Builder"'s "Preferences", it also changed the form. Maybe because of the form caches, you experienced this problem. However, "Designer" is the better choice to do this changes, because it shows the changes instantly.

    Also, if you want to add some other things with custom CSS codes, please let us know.