What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotfrom don't send the mail

    Asked by paolowebdesign on December 24, 2015 at 02:33 AM


    I got a "please wait..." indefinitely when trying to send the form at


    Can you help?

    Page URL:

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    Answered by paolowebdesign on December 24, 2015 at 03:03 AM

    Hi, don't sweat it, it was just the WordPress embed code which doesn't work.

    Might have been a plugin conflict.

    I switch to the JS embed, it work...

    I am so dumb no to have try that before.



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    JotForm Support

    Answered by ashwin_d on December 24, 2015 at 05:38 AM

    Hello Paolo,

    I am glad to know that you figured it out yourself and your form is now working as expected.

    Do get back to us if you have any questions.

    Thank you!