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Cannot open prepopulate form Shortened URL, what to do?Asked by souslocean on December 24, 2015 at 07:55 AM
Some customers who might not be used to internet say that they cannot open the following shortened url send by email:
https://goo.gl/XeeXnc (this is a sample)
I checked with windows PC, iPhone, iPad and it's fine for me.
So, what can I do to avoid this issue with some people?
Send Unsecure shortened URL? Send full URL? Send a differennt version of the form in another format? PDF?
Thanks for ur help!
That issue might be related with your Google Analytics Widget. When I check your source code I see that there is Internal Server Error.
Can you remove the Google Analytics Widget and add it again?
I hope it works.
If this does not resolve the issue, please let us know and we will be glad to take another look.