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    After Changing My Form's Theme and Saving the Change, It Got Updated but Then When I Tried to Revert to the Old Basic Theme It Didn't Work

    Asked by ahmedaref88 on December 24, 2015 at 07:57 AM

    Dears,

    I changed the theme of my form, and saved. It got updated. I am trying to the revert to the old basic theme, I save; it tells me it is saved but it doesn't update.

    Appreciate your prompt feedback/help.

    Thanks,

    Ahmed

     

    Page URL:
    http://form.jotformeu.com/form/51263504651348

    saved won't revert theme not reverting basic theme
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    JotForm Support

    Answered by abajan on December 24, 2015 at 09:46 AM

    Hi Ahmed,

    Please try our Form Revision tool to revert the form to the point before it had the theme applied and let us know if it helps. (See this guide for details).

    It's also possible there's a CDN (Content Delivery Network) issue. Have a look at your form at the following URLs and let us know if there are any differences in its appearance:

    http://form.jotformeu.com/form/51263504651348

    http://www.jotformeu.com/form/51263504651348

    Thanks