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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    my form will not save it settings

    Asked by jayson1234 on December 24, 2015 at 02:26 PM

    tryinbg to make fields not required and it keeps defaulting back to the old settings.. help I am live!!

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    JotForm Support

    Answered by BJoanna on December 24, 2015 at 03:42 PM

    Sorry for inconvenience this may caused you.

    I have cloned your form http://www.jotform.com/53574744391160 and I was not able to replicate mentioned issue. I was able to make first four fields not required. Here is my cloned  form:


    Are you still unable to save settings? If so please try to reload your form or log out and log back in to your account. You can also try with different browser. 

    If you are still unable to save changes please provide us ID of your form and tell us which fields you want to make not required. 

    Let us know if you need further assistance.