What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error message while Upgradng account

    Asked by brewpublik on December 24, 2015 at 11:17 PM

    Stuck on this:

    won't JotForm uploads png www
  • Profile Image
    JotForm Support

    Answered by beril on December 25, 2015 at 04:13 AM

    We are sorry for this inconvenience this might have caused. I see that, you want to upgrade your account to Silver Plan.

    At the first, I've reproduced same issue that you're having.

    After that, I tried it again. It works properly on my side.

    Can you try it again and let us know the result? It might be temporary issue.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.