What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    when you say 100 submissions on the basic plan, is that per month, per year, or just 100 submissions total with no time period?

    Asked by drbob112 on December 26, 2015 at 11:02 AM
    Submissions no time 100 submissions OR
  • Profile Image
    JotForm Support

    Answered by Kiran on December 26, 2015 at 01:44 PM

    Please be noted that the submissions limit is per month. Accounts with Free subscription plan can receive up to 100 submissions per month/10 payments and store files up to 100MB. You may check the account status by clicking on User icon on the top-right corner while you are logged in to your account or from Usage section in your account settings.

     
     
    If any of the limits are exceed during the month, the forms shall be disabled. You may wait for the submissions count to reset on the first day of following month or upgrade the account to a paid subscription plan in order to continue to receive the submissions.
     
    Hope this information helps!