- rmockAsked on December 26, 2015 at 12:31 PM
- JotForm SupportjonathanAnswered on December 26, 2015 at 03:24 PM
I assume this was the form http://www.jotform.com/53507045192149
The view during design mode and the live form will have different 'view'. I checked your form and it look like this on my browser on live/preview mode.
Can you please tell us what was the issue with the view on the live form view?
We will check further once we understand the problem.
- rmockAnswered on December 26, 2015 at 06:14 PM
Yes, you have the right form but when I go to MY FORM / HOME OWNERS QUOTE / MORE / VIEW FORM....the form shown is an old version NOT the one you have shown here. If I go MY FORMS / HOME OWNER'S QUOTE / EDIT....the form you are showing shows up. Now here is the weirdest part. When I send the form out by email to one of my emails and another email of a family member WE GET DIFFERENT versions. I get the old one and he gets the one that I see in edit mode and the one that you showed!!??? BTW, the form number is the same on both email links that is sent out.
- JotForm SupportKevin_GAnswered on December 26, 2015 at 07:24 PM
I have checked your form, using both methods, loading it from the Form Builder and from My Forms page and I can see both forms look alike, see how I looked both link on my end :
I also sent me the link to your form via email and I can see it is the same version.
Please, could you share us the steps to replicate the issue ?
Also, which Browser are you using ?
We will wait your response.