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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Issue Embedding Form to Wordpress website

    Asked by JasonP on December 26, 2015 at 12:35 PM

    I've been trying to get a contact form on my WP site and it ain't working:

    https://shakespeareinthemountains.wordpress.com/home-in-the-mountains/practical/contact/

    I've come from here:

    http://www.jotform.com/help/4-Adding-Forms-to-Wordpress

    I've followed all those steps (I think) so is there something I am missing?

    Thanks for your help.

     

    Jason

    Page URL:
    https://shakespeareinthemountains.wordpress.com/home-in-the-mountains/<br/>practical/contact/

    contact form wordpress
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    JotForm Support

    Answered by jonathan on December 26, 2015 at 03:36 PM

    Hi Jason,

    I was able to see the problem when I checked on your website.

     

    From what I see, the problem it seems that you have NOT embedded the form -- but instead had only added its URL/link https://form.jotformeu.com/form/53593726994372 to the page.

    --

    On Step#4 of the guide it shows how to embed (see image below)

     

    so in your Wordpress admin panel, in a post or page you must select first the Text Tab where you will add the script code of the form -- not its URL/link.

    Please try again. Follow the user guide https://www.jotform.com/help/4-Adding-Forms-to-Wordpress

    The method was working following the user guide when I checked it also.

    Hope this help. Let us know if you are still not able to do it successfully.

    Thanks.

     

  • Profile Image

    Answered by JasonP on December 26, 2015 at 06:46 PM
    Thanks for your time and your assistance. That doesn't really help. It
    doesn't matter which way I do it, it still comes out NOT embedded. I've
    tried using the Wordpress icon that brackets with `[embed] and I've tried
    exactly what you suggested here. I have done it on the page I already had,
    deleted the page and set up another one. I still haven't been able to get
    it to work.
    I can SEE that it is not embedded. I was really hoping for some help on
    WHY it is not embedded.
    J
    ...
  • Profile Image

    Answered by JasonP on December 26, 2015 at 06:46 PM
    Question: Does it not work because I am in Sapin and the address is
    jotformeu not jotformpro? That is the only difference that I can see
    between what I have done and what is on the webpage tutorials-
    ...
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    JotForm Support

    Answered by Kevin_G on December 26, 2015 at 08:06 PM

    Hi,

    This is quite odd, since your forms is being displayed as link and not as embedded form, could you share us a screenshot from the page where you are pasting the code please ? 

    The URL should not make any difference when embedding your form, it should work as needed.

    We will wait your response.

    Thanks.

  • Profile Image

    Answered by JasonP on December 27, 2015 at 09:46 AM
    OK. Here goes. This is the screen shot:
    [image: Inline images 1]
    ...
  • Profile Image

    Answered by JasonP on December 27, 2015 at 09:47 AM
    This doesn't work either:
    ...
  • Profile Image

    Answered by JasonP on December 27, 2015 at 09:47 AM
    Thanks for your patience.
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on December 27, 2015 at 02:43 PM

    Our forum can't accept an inline image attachment, you will have to access this thread and upload the screenshots. Here's how: https://www.jotform.com/answers/277033.

    Anyway, you are following the wrong guide. It's for the Wordpress.ORG website, self-hosted. You are using WordPress.COM hosted website so you should follow this guide: https://www.jotform.com/help/299-How-to-Embed-Form-to-Wordpress-com.

    You have to click the "Text" tab and paste the form link there:

    Please get back to us if you need further assistance.