What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My integration is not working, what can I do now?

    Asked by vvbdhk on December 27, 2015 at 01:10 AM
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    JotForm Support

    Answered by Jan on December 27, 2015 at 06:37 AM

    May I ask what integration is not working? I didn't see any payment integration in your form so I assume it is different. If you are referring to the Google Integration then please try the following steps:

    1. Remove the integration.
    2. Log out from JotForm.
    3. Close and re-open your browser.
    4. Log back in to JotForm.
    5. Add the integration again.

    Please check if that works. Let us know if you're still having issues. Thank you.