my jotform does not include the email address of the sender

  • mediaedge
    Asked on December 27, 2015 at 4:53 AM

    my jot form does not include the email address of the sender

  • Welvin Support Team Lead
    Replied on December 27, 2015 at 1:29 PM

    I see nothing wrong with your form email settings. However, your email field is not required so someone can just skip it. You may consider making it required so to let users fill it before submitting the form. 

    my jotform does not include the email address of the sender Image 1 Screenshot 20

     

    If you would like to get the form email and have the submitter's email address as the sender email, you will have to setup Mandrill's SMTP to your forms. Here's how:

    https://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

    I hope this helps. Let us know if you need further assistance.