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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditional redirect to URL doesn't work properly

    Asked by blonyx on December 27, 2015 at 11:24 AM


    I'm using a conditional redirect (CHANGE "THANK YOU" PAGE) on my form, but the redirect to URL doesn't work properly. Right now the redirect URL is set to go to google.com and when the form is submitted, it redirects the page to google, but with an error.

    Is there a way to fix this issue?


    Page URL:

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    JotForm Support

    Answered by Welvin on December 27, 2015 at 03:30 PM

    That is because of the send post method that is enabled in your form, but you do not have any page or integration that uses this. I've disabled this for you, setting to "NO". Your form should be working properly now.

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    Answered by blonyx on December 28, 2015 at 04:03 PM

    Yey, it works! :)

    Thanks a lot Welvin

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    JotForm Support

    Answered by david on December 28, 2015 at 06:53 PM

    Glad to hear it!  On behalf of my colleague you are most welcome.  If there is anything else we can assist you with, let us know and we will be happy to help.