What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Progress Bar widget: Not ignoring required fields?

    Asked by eduapolinario on December 28, 2015 at 12:15 AM

    Hello, my form (https://form.jotformz.com/eduapolinario/socialsmartads) is displaying a initial percentage of fields already filled, but even if I put on the widget "Progress Bar" to ignore fields pre-filled it is not working. 

    I'm filling the widget fiels "Form Fields to be Ignored" just as the way asked, but is not working. the fields that I want to ignore on progress counting are:

    Sugestão de data para início da campanha

    Investimento para patrocínio

     

    Could someone help me please?

     

    Cheers

  • Profile Image
    JotForm Support

    Answered by Charlie on December 28, 2015 at 12:44 AM

    I was able to see the problem, here's a sample form: https://form.jotform.com/53610254825957.

    All three fields are required, but I listed "FullName" and "Email" to be ignored,

     

    But I also set to count only the required fields.

     

    The number of required fields is still incorrect and shows "2".

     

    Personally, I think the required fields cannot be ignored as they are indeed required for the form to be submitted, especially if you set the "Only Required Fields" to "Yes". Regardless, the number of fields counted in the progress widget is still incorrect. Let me forward this to our developers to have it checked.

  • Profile Image
    JotForm Support

    Answered by TitusN on January 22, 2016 at 06:45 AM

    Hello,

    This has been fixed - The "Form Fields to be Ignored" setting will now work as expected. 

    Please check - and let us know if you have any question. 

    Kindly pardon the inconvenience.