about period

  • vovchiktti
    Asked on December 28, 2015 at 3:00 AM

    hi!

     

    How can I extend the period of only one month, rather than years?

  • Chriistian Jotform Support
    Replied on December 28, 2015 at 6:02 AM

    Hi,

     

    The best way to do this would be to cancel first your current monthly subscription. You can do this by downgrading your account to "Free": To downgrade your account to free, just follow the instructions provided in this article: How to Downgrade Subscription back to Free Account. This will ensure you are not double billed after signing up for a yearly plan. After you downgrade, the option to upgrade using yearly billing should then be available. 

    about period Image 1 Screenshot 20

     

    If you encounter any problem, do let us know so we can further assist you.
    Regards.